Refund Policy
At Breezly Fashion, customer satisfaction is very important to us. We aim to provide high-quality products and a smooth shopping experience.
Refund Eligibility
Customers may request a refund under the following conditions:
- The product received is damaged or defective
- The product delivered is incorrect
- The item is significantly different from the product description
To be eligible for a refund, the product must be unused, unwashed, and in its original packaging with all tags intact.
Refund Request Process
To request a refund, customers must contact our support team within 7 days of receiving the product. Please provide your order number and clear images of the product if applicable.
Refund requests can be sent to:
Email: info@breezlyfashion.com
Refund Approval
Once your refund request is reviewed and approved, we will initiate the refund process.
Refund Timeline
Refunds are usually processed within 5–7 business days after approval. The refunded amount will be credited through the original payment method used for the purchase.
Cash on Delivery Orders
For Cash on Delivery orders, refunds will be processed via bank transfer or other agreed payment method after verifying the return.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- Product has been used or washed
- Product returned without original packaging
- Return request made after the allowed return period
Shipping Charges
Shipping charges (if any) may not be refundable unless the product received is damaged or incorrect.
Contact Us
If you have any questions regarding our Refund Policy, please contact us at:
Email: info@breezlyfashion.com